Last Updated: [Insert Date]
Ahoy, costume adventurers! Welcome to Outlet Costumes Store (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website (cosplayclothesdeal.com) and your purchases from our store. By accessing our website and making purchases, you agree to these terms. Please read them carefully before setting sail on your costume adventure with us.
1. Our Costume Wonderland
Outlet Costumes Store is your trusted quartermaster for all things disguise and delight. We specialize in:
- 1970’s Costumes
- Adult Costumes
- Boys’ Costumes
- Greek Costumes
- Make-Up Products
- Men’s Costumes
- Pirate Costumes
- Plus Size Costumes
- Renaissance Costumes
- Women’s Costumes
We strive to provide accurate product descriptions and images, but please note that colors may vary slightly due to monitor settings. All costumes are sold for entertainment and costume purposes only.
Important Note on Make-Up Products: For hygiene reasons, all make-up products are FINAL SALE and cannot be returned or exchanged. Please choose these items carefully!
2. Setting Sail: Ordering & Payment
When you place an order with us, you’re offering to purchase our costumes under these Terms. We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
All prices are in US Dollars. Your order is confirmed once payment is received. We process orders within 1-2 business days after payment confirmation.
We currently ship to most regions worldwide, excluding parts of Asia and some remote areas. By placing an order, you confirm that you’re located in a region we serve.
3. The Voyage: Shipping Information
We dispatch orders from our headquarters in Washington, US. We offer two shipping methods:
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
- Free Shipping: For orders over $50 via EMS (15-25 business days after shipment)
These are estimates only. Delivery times may be affected by factors beyond our control, including customs processing. You are responsible for any customs duties or taxes imposed by your country.
4. Treasure Chest Returns & Exchanges
We stand by the quality of our costumes but understand that sometimes a hat might not fit right. We accept returns and exchanges for most unworn, unwashed, and undamaged costumes within 15 days of delivery.
To initiate a return or exchange:
- Contact us at [email protected] within 15 days of delivery
- Await our Return Merchandise Authorization (RMA) number
- Ship the item(s) to: Outlet Costumes Store, 2705 Forest Drive, Washington, US 20011
- Include your RMA number and order details
Return shipping costs are the customer’s responsibility unless we made an error. Refunds are processed to your original payment method within 3-5 business days after we approve your return.
5. Your Responsibilities as an Adventurer
By using our website and purchasing our products, you agree to:
- Provide accurate and complete information when placing orders
- Use our products responsibly and for their intended purpose
- Review product details carefully before purchasing, especially for final sale items
- Check your costumes upon delivery and notify us of any issues within 15 days
- Comply with all applicable laws and regulations regarding costume use in your area
6. Protecting Our Creative Treasures
All content on our website, including images, designs, text, and logos, is the property of Outlet Costumes Store or our suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute our content without express written permission.
7. Navigating Safely: Limitations of Liability
While we strive to provide excellent costumes and service, our liability is limited to the purchase price of the product. We are not liable for:
- Indirect, incidental, or consequential damages
- Delays in delivery beyond our control
- Incorrect use of costumes or make-up products
- Allergic reactions to materials (please check product details carefully)
8. Changing Course: Modifications
We may update these Terms and Conditions from time to time. The updated version will be posted on our website with a revised “Last Updated” date. Continued use of our website after changes constitutes acceptance of the modified terms.
9. Contacting the Crew
If you have any questions about these Terms and Conditions, please contact our friendly support team at:
Email: [email protected]
Address: Outlet Costumes Store, 2705 Forest Drive, Washington, US 20011
Thank you for choosing Outlet Costumes Store for your costume adventures. We’re honored to be part of your transformation and celebration!
– The Outlet Costumes Store Crew
